Support

Top-class Support

We believe in providing the top-class support you deserve. Got an issue or a question? Then just fire away. Every team member – from our tech support to our CEO – is only one call or email away.

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Need help? We're here for you

Our support team is ready to assist you. Whether it's a question, technical issue or product inquiry, we're just one click away.

Contact form or email

Wish to send a long message? Fill out the contact form to discuss your needs and preferences or email [email protected]

Documentation

Find all the technical documentation you need to set up and integrate our service into your solution here.
Visit our documentation.

Explore our Academy videos

Our Academy videos walk you through the many features that NexCon.io offers
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IMEI Locking

Discover how to track IMEI numbers using our IMEI log and effortlessly create custom IMEI numbers along with setting up IMEI locking.
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SIM Data Insights

Learn how to gain insight into your data consumption to achieve a complete overview of your IoT SIM usage.
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SIM List Overview

Learn how to create and add tags, use multiple filters effectively and master the mass action feature.
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Dashboard Overview

Get a guided tour of the many possibilities the NexCon.io dashboard offers.

Find just about everything you need below

We have collected all our knowledge base resources right here for you.
Blog posts

Discover more about IoT SIM cards 
on our blog

Explore our blog posts to discover a wide range of topics on IoT SIM cards. Whether you’re interested in innovative applications or practical tips for staying connected, our blog has everything you need to understand the endless possibilities of IoT SIM cards.
Stay updated

Join us on social media

Join us on LinkedIn or YouTube and stay updated on the latest NexCon.io features – often included with a handy instructional video.
Documentation

Check out our documentation

In our detailed documentation you can find all you need to set up and integrate our service into your solution.

IoT SIM Card Solutions for any use case

Every IoT project is different. That’s why NexCon.io provides different IoT SIM options depending on your device and deployment needs.

Pumps

Control pumps, valves and ports remotely via the NB-IoT network.

Servers

Server room monitoring that allows monitoring of the surrounding conditions to protect servers from critical damage.

Precision farming

Tractors and combine harvesters can work a field with centimetre precision to increase efficiency.

Fleet management

Information about where all units, e.g. vans, are in real time via the LTE-M network.

Humidity sensors

Sensors that measure the amount of vapour in the atmosphere, which is relevant for e.g. heating, ventilation and air conditioning systems.

Wind turbines

Real-time information on energy input/output, wind speed, temperatures, shaft speed and vibrations.
FAQ

Frequently asked questions

Interested?

Contact us

If you would like to know more or just have questions for us, fill out the contact form here to the right or call us directly so we can discuss your needs and wishes. You are also welcome to catch us directly on the chat when we are online.

Contact us