[{"data":1,"prerenderedAt":1410},["ShallowReactive",2],{"globals-en":3,"terms-en":508},{"id":4,"bookingCases":5,"bookingDemo":16,"bookingEsim":114,"chat":125,"contact":137,"error404":200,"extension":210,"features":211,"footer":243,"getStarted":325,"info":341,"meta":350,"nav":355,"quote":397,"stem":506,"__hash__":507},"globals\u002Fen\u002Fglobals.yml",{"eyebrow":6,"title":7,"subtitle":8,"body":9,"bullets":10,"specialistText":15},"Curious how others are doing it?","See how NexCon customers deploy at scale","From logistics to industrial IoT to connected products — NexCon powers real deployments across industries and markets every day.","Talk to our team. Get concrete insight into how customers like yours are connecting devices, simplifying rollouts and scaling globally.",[11,12,13,14],"Deployments across logistics, healthcare, wearables and industry","From initial pilots to full enterprise-scale rollouts","Proven setup for remote activation and lifecycle management","Real-world experience across markets, networks and device types","You'll speak with a NexCon connectivity specialist.",{"eyebrow":17,"title":18,"subtitle":19,"body":20,"bullets":21,"specialists":26,"specialistText":36,"durationLabel":37,"calendarTitle":38,"availableTimesLabel":39,"timezoneLabel":40,"noTimesLabel":41,"loadingLabel":42,"detailsTitle":43,"meetingTitle":44,"meetingSubtitle":45,"fields":46,"countryCodes":61,"simQuantityOptions":79,"privacy":88,"privacyLinkLabel":89,"privacyHref":90,"verificationUnavailable":91,"turnstileError":92,"error":93,"slotUnavailableError":94,"buttons":95,"confirmation":101},"Need help choosing the right IoT SIM setup?","See NexCon.io in action","Get a guided look at how NexCon helps IoT and M2M teams connect, manage and scale SIM connectivity across devices, markets and networks.","Whether you're planning a new rollout or managing an existing SIM fleet, we'll help you find the right setup for your devices, data usage and markets.",[22,23,24,25],"Coverage across 525+ networks and 190+ countries","Right setup for 2G, 3G, 4G, 5G, LTE-M and NB-IoT","Dashboard for usage, IMEI lock, pooling and lifecycle actions","SIM, eSIM\u002FMFF2, SMS, Voice, VoLTE and phone numbers",[27,30,33],{"name":28,"image":29},"NexCon specialist 1","\u002Fimages\u002Fbooking\u002Fspecialist-1.jpeg",{"name":31,"image":32},"NexCon specialist 2","\u002Fimages\u002Fbooking\u002Fspecialist-2.png",{"name":34,"image":35},"NexCon specialist 3","\u002Fimages\u002Fbooking\u002Fspecialist-3.png","You'll meet a specialist from the NexCon IoT team.","30-minute NexCon walkthrough","Pick a time that works for you","Available times","Europe\u002FCopenhagen time","No available times on this date. Please pick another weekday.","Loading available times...","A few details before we meet","Walkthrough with the NexCon team","We'll match you with the right IoT specialist",{"firstName":47,"firstNamePlaceholder":48,"lastName":49,"lastNamePlaceholder":50,"email":51,"emailPlaceholder":52,"companyDomain":53,"companyDomainPlaceholder":54,"phone":55,"phonePlaceholder":56,"simQuantity":57,"simQuantityPlaceholder":58,"useCase":59,"useCasePlaceholder":60},"First name","Your first name","Last name","Your last name","Email","Enter your work email","Company domain","Enter your company domain","Phone number","+44","How many SIM cards do you need?","Select quantity","What is your IoT use case?","Briefly describe your devices, markets, rollout plans or current connectivity challenge.",[62,64,67,70,73,76],{"label":63,"value":56},"GB +44",{"label":65,"value":66},"DK +45","+45",{"label":68,"value":69},"SE +46","+46",{"label":71,"value":72},"NO +47","+47",{"label":74,"value":75},"DE +49","+49",{"label":77,"value":78},"US +1","+1",[80,81,82,83,84,85,86,87],"1–10 SIMs","11–50 SIMs","51–100 SIMs","101–500 SIMs","501–1,000 SIMs","1,001–5,000 SIMs","5,001–10,000 SIMs","10,000+ SIMs","We use your details to handle your request.","Privacy policy","\u002Fdocs\u002FNexCon-Privacy-Policy.pdf","Spam protection is currently unavailable; your request will still be sent.","Please complete the verification before submitting.","We could not book the walkthrough. Please try again or contact us directly.","That time is no longer available. Please choose another slot.",{"continue":96,"backToCalendar":97,"submit":98,"submitting":99,"backToStart":100},"Continue","Back to calendar","Request a walkthrough","Booking...","Back to start",{"kicker":102,"title":103,"subtitle":104,"nextTitle":105,"nextSteps":106,"questionsTitle":110,"questionsText":111,"email":112,"phone":113},"Booking confirmed","Your walkthrough is booked","Your meeting is confirmed and we've prepared the details for your inbox. A specialist from the NexCon team will be ready to speak with you.","What happens next",[107,108,109],"A calendar invitation with your Google Meet link is on its way to your inbox.","The NexCon team will review your SIM volume and use case before the call.","Need to change the time? Use the reschedule link in the invitation.","Questions in the meantime?","Our team is happy to help.","hi@nexcon.io","+45 6611 8311",{"eyebrow":115,"title":116,"subtitle":117,"body":118,"bullets":119,"specialistText":124},"Need help planning your eSIM deployment?","Talk to a NexCon eSIM expert","See how NexCon can simplify eSIM onboarding, remote activation and connectivity management across your deployment.","We'll help you find the right setup for your devices, markets and rollout.",[120,121,122,123],"One generic QR code across your fleet","Remote activation and provisioning","Central lifecycle management","Built to scale across devices and markets","You'll meet an eSIM specialist from the NexCon IoT team.",{"launcherLabel":126,"openLabel":127,"closeLabel":128,"greeting":129,"greetingOffline":130,"greetingDismissLabel":131,"teamAvatars":132},"Chat with us","Open chat","Close chat","Our team is ready to chat with you.","We're taking a little break right now 👋\nFeel free to leave us a message - we'll get back to you as soon as we're back.","Dismiss",[133,134,135,136],"\u002Fimages\u002Fchat\u002Fteam-1.jpg","\u002Fimages\u002Fchat\u002Fteam-2.png","\u002Fimages\u002Fchat\u002Fteam-3.png","\u002Fimages\u002Fchat\u002Fteam-4.png",{"eyebrow":138,"title":139,"subtitle":140,"whatHappensNext":141,"phone":113,"phoneHref":153,"emails":154,"form":160,"success":181},"Contact us","Let's talk","Whether you're exploring IoT connectivity, eSIM solutions, or simply have a question, we're here to help. Fill out the form, give us a call, or reach out via chat when we're online.",{"title":142,"steps":143},"What happens next?",[144,147,150],{"title":145,"text":146},"Tell us about your needs","Share a few details about your solution and expected SIM requirements.",{"title":148,"text":149},"We review your setup","A NexCon specialist reviews your use case and key requirements.",{"title":151,"text":152},"We get back to you quickly","You receive a clear recommendation for the next step based on your setup.","tel:+4566118311",[155,157],{"label":156,"value":112},"Sales",{"label":158,"value":159},"Support","support@nexcon.io",{"title":161,"subtitle":162,"firstName":47,"firstNamePlaceholder":48,"lastName":49,"lastNamePlaceholder":50,"email":51,"emailPlaceholder":163,"phone":164,"phonePlaceholder":56,"useCase":165,"useCasePlaceholder":166,"estimatedSimVolume":167,"estimatedSimVolumeHelp":168,"estimatedSimVolumePlaceholder":169,"privacy":88,"privacyLinkLabel":89,"privacyHref":90,"submit":170,"submitting":171,"verificationUnavailable":91,"error":172,"turnstileError":92,"simVolumeOptions":173},"Get a custom quote","Tell us about your connectivity needs and we'll get back to you with a tailored solution as soon as possible.","Work email address","Phone Number","Use case","Describe your use case","Estimated SIM Volume","The number of SIMs you expect to need within the next 12 months.","Select an option","Contact Us","Sending...","We could not submit the form. Please try again or contact us directly.",[174,175,176,177,178,179,87,180],"1-100 SIMs","100-200 SIMs","200-500 SIMs","500-1,000 SIMs","1,000-5,000 SIMs","5,000-10,000 SIMs","Not sure",{"title":182,"subtitle":183,"responseTime":184,"summaryTitle":185,"fields":186,"nextTitle":142,"nextSteps":190,"assistanceTitle":195,"assistanceText":196,"cta":197},"Thank you for reaching out","We've received your request and one of our IoT connectivity specialists will review it shortly.","Response within 1 business day","Request summary",{"name":187,"email":51,"phone":188,"estimatedSimVolume":189,"useCase":165},"Name","Phone","Estimated SIM volume",[191,192,193,194],"Our team reviews your requirements.","We evaluate the best connectivity solution for your use case.","A NexCon specialist contacts you, typically within one business day.","If relevant, we prepare a tailored proposal based on your requirements.","Need immediate assistance?","Or chat directly with our team when we're online.",{"label":198,"to":199},"Explore our solutions","\u002Fiot-plans",{"eyebrow":201,"title":202,"text":203,"primaryCta":204,"secondaryCta":207},"Oops! Error 404","The page was not found","The page you’re looking for no longer exists, or has been moved. Click ‘Go to front page’ or click on ‘Contact support’, if you want help.",{"label":205,"to":206},"Go to front page","\u002F",{"label":208,"to":209},"Contact support","\u002Fsupport","yml",{"title":212,"subtitle":213,"items":214,"ctaLead":239,"cta":240},"Buy and manage IoT SIM cards directly in an intuitive dashboard","Access your very own dashboard where you can order professional SIM cards for use in M2M and IoT devices, directly through our integrated webshop. The dashboard also allows you to manage SIM cards, where you have access to a long list of features",[215,218,221,224,227,230,233,236],{"icon":216,"text":217},"\u002Fimages\u002Ffeature-lock-svg.svg","Set up IMEI locking",{"icon":219,"text":220},"\u002Fimages\u002Ffeature-Filter.svg","See usage for data, SMS and Voice",{"icon":222,"text":223},"\u002Fimages\u002Ffeature-top-up.svg","Top up SIM cards",{"icon":225,"text":226},"\u002Fimages\u002Ffeature-pooling.svg","Set up data pooling",{"icon":228,"text":229},"\u002Fimages\u002Ffeature-location.svg","See MSISDN and location on SIM cards",{"icon":231,"text":232},"\u002Fimages\u002Ffeature-tag.svg","Set up tags on SIM cards",{"icon":234,"text":235},"\u002Fimages\u002Ffeature-activate-deactivate.svg","Activate and deactivate SIM cards",{"icon":237,"text":238},"\u002Fimages\u002Ffeature-billing.svg","Manage users and billing","Create your free account and go to the dashboard",{"label":241,"to":242},"Create Your Free Account","https:\u002F\u002Fapp.nexcon.io\u002F",{"name":244,"address":245,"vat":249,"subscribe":250,"columns":271,"copyright":324},"NexCon.io",[246,247,248],"Buchwaldsgade 50","5000 Odense C","Denmark","CVR\u002FEU VAT 40831517",{"title":251,"text":252,"placeholder":253,"button":254,"modalTitle":255,"modalDescription":256,"privacyTextBefore":257,"privacyLinkLabel":258,"privacyHref":90,"privacyTextAfter":259,"frequencyText":260,"sharingText":261,"unsubscribeText":262,"confirmButton":263,"closeButton":264,"submitting":265,"success":266,"error":267,"alreadyExists":268,"verificationUnavailable":269,"turnstileError":270},"Subscribe for Updates","Get occasional NexCon news, product updates, and IoT connectivity insights.","Enter your email","Subscribe","Signup confirmation","Please confirm that you want to signup to NexCon's newsletter.","By confirming, you accept our","privacy policy",".","We only send newsletters 1-2 times a month.","We don't share your information with any third parties.","You can unsubscribe at any time using the Unsubscribe link in each email.","Confirm signup","Close","Signing up...","Thanks. Please check your inbox to confirm your newsletter signup.","We could not start the signup. Please try again.","You're already signed up. Please check your inbox or spam folder for our mails.","Spam protection is currently unavailable; your signup will still be sent.","Please complete the verification before confirming.",[272,289,302,313],{"label":273,"links":274},"Platform",[275,277,280,283,286],{"label":276,"to":199},"IoT Plans",{"label":278,"to":279},"Data Pool","\u002Fiot-plans#datapool",{"label":281,"to":282},"Dashboard","\u002Fiot-dashboard",{"label":284,"to":285},"IoT eSIMs","\u002Fplatform\u002Fiot-esim",{"label":287,"to":288},"Pricing","\u002F#products",{"label":290,"links":291},"Company",[292,295,298,301],{"label":293,"to":294},"About us","\u002Fabout",{"label":296,"to":297},"News","\u002Fblog",{"label":299,"to":300},"Contact","\u002F#contact",{"label":158,"to":209},{"label":303,"links":304},"Legal",[305,308,310],{"label":306,"to":307},"Terms & Conditions","\u002Fterms",{"label":309,"to":90},"Privacy Policy",{"label":311,"to":312},"Cookie Policy","\u002Fdocs\u002FOC-Cookie_policy.pdf",{"label":314,"links":315},"Follow us",[316,320],{"label":317,"href":318,"icon":319},"LinkedIn","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Fnexcon-io\u002F","linkedin",{"label":321,"href":322,"icon":323},"YouTube","https:\u002F\u002Fwww.youtube.com\u002F@NexCon_IoT","youtube","All rights reserved. Copyright © by ONLINECITY.IO - NexCon.io is an ONLINECITY.IO brand",{"title":326,"subtitle":327,"steps":328},"Get started today","Go through 3 simple steps to get started with your NexCon.io SIM cards",[329,333,337],{"title":330,"icon":331,"text":332},"Sign up","\u002Fimages\u002Fget-started-order.svg","Get access to streamlined IoT management — create your free account in under two minutes and get access to the dashboard!",{"title":334,"icon":335,"text":336},"Order","\u002Fimages\u002Fget-started-order-cart.svg","Choose the perfect SIM card package for your needs and place your first order with ease directly in the webshop.",{"title":338,"icon":339,"text":340},"Use","\u002Fimages\u002Fget-started-use.svg","Use the pin-code-free SIM cards to seamlessly connect your devices to 525+ global networks with premium coverage.",{"title":342,"subtitle":343,"paragraphs":344,"cta":348,"image":349},"Our SIM cards support a range of IoT telecommunication technologies","In addition to 2G, 3G, 4G and 5G, our SIM cards also support the new NB-IoT and LTE-M network technologies.",[345,346,347],"Roaming is supported in over 190 countries on 525+ global networks.","We provide 3-in-1 SIM cards by default, offering nano (4FF), micro (3FF), and mini (2FF) sizes all in one. Additionally, you can opt for embedded SIMs (MFF2), which can be directly soldered onto a circuit board. We also offer eSIMs that function as a digital version of the traditional SIM card.","Lastly, we offer the possibility to upgrade to industrial-grade SIM cards, which are more durable, have an extended lifespan and an increased memory capacity.",{"label":241,"to":242},"\u002Fimages\u002Finfo-graphic.png",{"coverageModal":351},{"title":352,"subtitle":353,"ariaLabel":354,"closeLabel":264},"Europe & USA — {count} countries","All EU member states, plus Norway, Switzerland, the UK, Iceland and the USA.","Countries included in Europe & USA coverage",{"menus":356,"links":390,"login":393,"cta":395},[357,371],{"label":273,"items":358},[359,362,365,368],{"title":276,"description":360,"icon":361,"to":199},"Find plans for all types use cases","sim",{"title":278,"description":363,"icon":364,"to":279},"Share data across SIM cards","pool",{"title":281,"description":366,"icon":367,"to":282},"Easy IoT SIM card management","dashboard",{"title":284,"description":369,"icon":370,"to":285},"Digital SIM cards with unlimited potential","esim",{"label":372,"items":373},"Resources",[374,379,384,387],{"title":375,"description":376,"icon":377,"to":378},"FAQ","See answers for frequently asked questions","faq","\u002Fsupport#faq",{"title":380,"description":381,"icon":382,"to":383},"Documentation","Learn how to connect to NexCon.io on API-level","docs","\u002Fdocs",{"title":158,"description":385,"icon":386,"to":209},"Browse our FAQ or get in contact with our support","support",{"title":293,"description":388,"icon":389,"to":294},"Meet the team behind NexCon.io","about",[391,392],{"label":287,"to":288},{"label":296,"to":297},{"label":394,"href":242},"Log in",{"label":396,"href":242},"Get started",{"kicker":398,"progressLabel":399,"steps":400,"fields":410,"options":427,"privacy":88,"privacyLinkLabel":89,"privacyHref":90,"validation":457,"buttons":460,"panels":464,"verificationUnavailable":91,"turnstileError":92,"error":485,"contactEmail":112,"success":486},"GET A QUOTE","Step {step} of {total}",[401,404,407],{"title":402,"subtitle":403},"Let's get to know your project","Tell us who you are and we'll prepare the right IoT connectivity solution for your business.",{"title":405,"subtitle":406},"Tell us about your connectivity needs","Help us understand your expected usage so we can recommend the right setup.",{"title":408,"subtitle":409},"Almost done","A few final details and we'll prepare a custom proposal.",{"firstName":47,"firstNamePlaceholder":411,"lastName":49,"lastNamePlaceholder":412,"email":413,"emailPlaceholder":52,"companyDomain":53,"companyDomainPlaceholder":414,"phone":55,"phonePlaceholder":56,"dataVolumeMonth":415,"dataVolumeMonthPlaceholder":416,"dataVolumeSim":417,"dataVolumeSimPlaceholder":418,"usageRegion":419,"usageRegionPlaceholder":420,"simQuantity":421,"simQuantityPlaceholder":422,"extraServices":423,"extraServicesPlaceholder":424,"useCase":425,"useCasePlaceholder":426},"Enter your first name","Enter your last name","Work email","yourcompany.com","Expected data volume per month","Select your estimated monthly data usage across all SIMs","Expected data volume per SIM","Select expected monthly data usage per SIM card","Usage region","Select the intended usage region","How many SIMs do you need?","Select the number of SIM cards you need","Additional services","If relevant, select additional services","IoT use case","Briefly describe your project, device type, deployment plans or connectivity requirements.",{"dataVolumeMonth":428,"dataVolumeSim":436,"usageRegion":441,"simQuantity":445,"extraServices":452},[429,430,431,432,433,434,435],"Less than 1 GB","1–5 GB","5–10 GB","10–50 GB","50–100 GB","More than 100 GB","Not Sure Yet",[437,438,439,430,431,440,435],"Up to 100 MB","101–500 MB","501 MB–1 GB","More than 10 GB",[442,443,444,435],"Europe","North America","Global (Rest of World)",[446,447,448,449,450,451,87,180],"1–100 SIMs","100–200 SIMs","200–500 SIMs","500–1,000 SIMs","1,000–5,000 SIMs","5,000–10,000 SIMs",[453,454,455,456],"No additional services","SMS","Voice","SMS & Voice",{"required":458,"emailInvalid":459},"Required","Enter a valid work email",{"close":264,"previous":461,"next":462,"submit":463,"submitting":171},"Previous step","Next","Request a quote",{"step1":465,"step2":470,"step3":475,"success":480},[466,467,468,469],"525+ networks · 190+ countries","Trusted by IoT & M2M teams","Premium coverage both locally and globally","Lightning fast support",[471,472,473,474],"2G · 3G · 4G · 5G · LTE-M · NB-IoT","One SIM, worldwide coverage","Range of security features","Easy administration",[476,477,478,479],"Tailored pricing for your volume","A specialist prepares your quote","Flexible agreements and package solutions","Lightning-fast support from IoT specialists",[481,482,483,484],"Your request is secured","A specialist will reach out","Premium coverage across 190+ countries","Tailored proposal based on your requirements","We could not submit your request. Please try again or contact us directly.",{"kicker":487,"title":488,"subtitle":489,"summaryLabel":490,"summaryFields":491,"showAll":495,"hideDetails":496,"allFields":497,"evaluateLabel":500,"evaluate":501,"cta":504,"contactPrefix":505},"REQUEST RECEIVED","Thank you — your request is on its way","We've received your request and our IoT connectivity team is already reviewing your requirements. A NexCon.io specialist will contact you shortly with the next steps.","Your request",{"company":290,"region":492,"simVolume":493,"dataVolume":494},"Region","SIM volume","Data volume \u002F month","Show all details","Hide details",{"name":187,"email":413,"phone":188,"companyDomain":53,"dataVolumeMonth":494,"dataVolumeSim":498,"usageRegion":419,"simQuantity":499,"extraServices":423,"useCase":425},"Data volume \u002F SIM","SIM quantity","We'll evaluate",[493,502,503,423],"Data usage","Coverage requirements","Back to NexCon.io","Questions?","en\u002Fglobals","lTwu5bmTSBy7Wtic8FUL3nSSxAVPlMocJwpBGg_xF8E",{"id":509,"title":510,"body":511,"description":524,"extension":1401,"meta":1402,"navigation":1403,"path":1404,"seo":1405,"stem":1408,"__hash__":1409},"terms\u002Fen\u002Fterms.md","NexCon.io — Terms and Conditions",{"type":512,"value":513,"toc":1358},"minimark",[514,518,525,531,534,539,550,557,560,563,566,569,571,575,582,585,596,598,602,605,608,611,614,621,623,627,630,633,636,642,645,648,655,657,661,668,671,678,684,687,690,693,696,699,702,704,708,715,718,721,724,727,730,732,736,739,742,745,748,751,753,757,760,763,766,769,772,775,777,781,784,786,790,793,796,803,806,808,812,815,818,820,824,827,830,832,836,839,841,845,848,851,854,856,860,863,866,869,872,879,882,884,888,891,894,897,900,903,906,909,912,914,918,924,926,930,933,935,939,942,945,947,951,954,956,960,963,965,969,974,985,988,995,998,1002,1005,1008,1011,1014,1018,1021,1024,1027,1030,1033,1036,1039,1043,1046,1049,1052,1055,1064,1068,1071,1074,1077,1080,1083,1087,1090,1093,1096,1099,1102,1105,1108,1111,1114,1121,1125,1128,1131,1134,1137,1140,1143,1150,1154,1157,1160,1167,1174,1177,1180,1183,1186,1190,1193,1196,1199,1202,1205,1211,1214,1221,1225,1228,1231,1237,1240,1250,1254,1257,1264,1267,1270,1273,1277,1280,1299,1302,1305,1308,1311,1314,1321,1325,1332,1335,1338,1342,1345,1348,1350,1353],[515,516,510],"h1",{"id":517},"nexconio-terms-and-conditions",[519,520,521],"p",{},[522,523,524],"strong",{},"Version 2.2 · Effective: 2 September 2026 · NEXCON.IO ApS · CVR no. 40831517 · VAT no. DK40831517",[519,526,527,530],{},[522,528,529],{},"Business customers only."," These Terms apply exclusively to customers acting for business or professional purposes and not as consumers.",[532,533],"hr",{},[535,536,538],"h2",{"id":537},"_1-applicability-and-validity","1. Applicability and validity",[519,540,541,542,545,546,549],{},"1.1 These terms and conditions (the ",[522,543,544],{},"\"Terms\"",") govern all purchases from, access to and use of the NexCon.io platform, website and related services (collectively, ",[522,547,548],{},"\"NexCon.io\"","), unless otherwise expressly agreed in writing.",[519,551,552,553,556],{},"1.2 The ",[522,554,555],{},"\"Customer\""," means the legal entity, sole trader or other person acting in the course of a trade, business, craft or profession that enters into an agreement with NEXCON.IO ApS, CVR no. 40831517, VAT no. DK40831517, a company incorporated in Denmark. NexCon.io does not offer the Services to consumers.",[519,558,559],{},"1.3 The Customer's purchase terms, tender terms, procurement conditions or other standard terms do not apply, even if referred to in a purchase order or other document, unless NexCon.io has expressly accepted them in writing.",[519,561,562],{},"1.4 These Terms contain important provisions concerning, among other things, payment, cancellation, limitations of liability and notification deadlines. The Customer should read them carefully before acceptance.",[519,564,565],{},"1.5 Any individually negotiated written agreement, order form or quotation expressly accepted by NexCon.io prevails over these Terms to the extent of a direct conflict. For Package Builder orders, the order of precedence in section 22.1 also applies.",[519,567,568],{},"1.6 These Terms may be made available in several languages. The versions are intended to have the same meaning. In the event of an inconsistency, the English version prevails, unless mandatory law requires otherwise.",[532,570],{},[535,572,574],{"id":573},"_2-nexconio","2. NexCon.io",[519,576,577,578,581],{},"2.1 NexCon.io is an online connectivity platform that supplies SIM cards, mobile connectivity, data packages, SMS functionality and related services (the ",[522,579,580],{},"\"Services\"",") for connecting and managing M2M and IoT devices.",[519,583,584],{},"2.2 The Services rely on telecommunications networks, roaming partners, carriers and other third-party suppliers that NexCon.io does not own or control. Subject to section 16 and mandatory law, NexCon.io is not liable for faults, outages, coverage limitations, restrictions or other failures attributable to such third parties or their systems.",[519,586,587,588,595],{},"2.3 The Services may be ordered through two channels: from within the logged-in NexCon.io platform (\"the Shop\"), and through the package configurator and online checkout on ",[589,590,594],"a",{"href":591,"rel":592},"http:\u002F\u002Fwww.nexcon.io",[593],"nofollow","www.nexcon.io"," (\"the Package Builder\"). Orders placed through the Package Builder, whether for physical SIM cards or eSIM profiles, are governed by section 22, which modifies the provisions of sections 1–21 as set out in that section.",[532,597],{},[535,599,601],{"id":600},"_3-functionality","3. Functionality",[519,603,604],{},"3.1 NexCon.io is a self-service platform provided with the standard functionality made available to the Customer from time to time.",[519,606,607],{},"3.2 NexCon.io may continuously develop, modify, replace or discontinue functionality, software components, subscriptions and Services for technical, security, legal, operational or commercial reasons.",[519,609,610],{},"3.2.1 NexCon.io may make new standard functionality available as part of the Customer's existing access without additional charge, unless otherwise stated.",[519,612,613],{},"3.2.2 NexCon.io may implement non-material changes without prior notice. Where reasonably practicable, NexCon.io will give advance notice of changes that materially reduce core paid functionality. No notice is required where an immediate change is reasonably necessary for security, legal compliance, network integrity or due to a third-party supplier decision outside NexCon.io's reasonable control.",[519,615,616,617],{},"3.3 For orders placed through the Shop, NexCon.io normally dispatches SIM cards within two business days after ordering, but dispatch and delivery times may vary depending on destination, stock and carrier conditions. Unless otherwise agreed, SIM cards ordered through the Shop are activated upon ordering and the related subscription and payment obligations therefore commence upon ordering, not upon delivery. ",[618,619,620],"em",{},"This section does not apply to orders placed via the Package Builder; see sections 22.6 and 22.9.",[532,622],{},[535,624,626],{"id":625},"_4-account","4. Account",[519,628,629],{},"4.1 To use NexCon.io, the Customer must create an account and provide at least a contact name, company name, email address, address, postal code, city and country. Registration is free. When the first account is created, the Customer may receive one free test package and a 30-day trial, where offered by NexCon.io. The test package has no cash value and cannot be paid out; see section 4.5.",[519,631,632],{},"4.2 As part of registration, NexCon.io may send the Customer a verification code or require other verification steps before the account can be used.",[519,634,635],{},"4.3 The Customer is responsible for ensuring that all account information, including billing and delivery information, is accurate and up to date. The Customer must keep usernames, passwords, API credentials, tokens and other access credentials secure and confidential. The Customer is responsible for activity carried out through its account or credentials, including unauthorised use by third parties, unless the unauthorised use is caused solely by circumstances attributable to NexCon.io.",[519,637,638,639],{},"4.4 To use the Services under the prepaid credit model, the Customer must purchase NexCon.io credit or have received a test package under section 4.1. If the Customer has not purchased credit before expiry of the 30-day trial, the account may be deactivated. It may take up to five business days for purchased credit to appear on the account balance. When the Customer uses Services or activates a subscription, the credit balance is reduced on an ongoing basis. Usage and balance adjustments may take up to 48 hours to appear. ",[618,640,641],{},"This section does not apply to orders placed via the Package Builder; see section 22.1.3.",[519,643,644],{},"4.5 NexCon.io credit and Services are not transferable to another person or account, have no cash value and accrue no interest. Except where required by law or expressly permitted by these Terms, including section 15.4, prepaid credit cannot be redeemed for cash or other monetary value.",[519,646,647],{},"4.6 NexCon.io may suspend, block or close the Customer's account or Services where reasonably necessary, including for non-payment, breach of these Terms, suspected fraud or misuse, security concerns, sanctions or legal requirements, or a requirement imposed by a telecommunications operator. Suspension may be immediate where the circumstances reasonably require it. NexCon.io may charge a reasonable administrative fee of up to DKK 1,500 excluding VAT for reopening an account following a Customer-caused suspension.",[519,649,650,651,654],{},"4.7 The Customer may at any time request that NexCon.io block the account by emailing ",[589,652,159],{"href":653},"mailto:support@nexcon.io"," or, where the functionality is available, delete the account through the account settings. Deletion of an account does not affect accrued payment obligations or applicable retention obligations.",[532,656],{},[535,658,660],{"id":659},"_5-prices-and-payment","5. Prices and payment",[519,662,663,664,667],{},"5.1 Unless otherwise agreed, the Customer prepays for subscriptions, included data usage and optional features. ",[618,665,666],{},"For Package Builder orders, section 22.5 applies instead."," Usage exceeding the prepaid or included amount, and any approved post-payment service, is charged separately in arrears. The applicable price list is available through NexCon.io or the Customer's account, unless a specific price has been agreed in a quotation, order form or other written agreement. Prices for new orders and new usage may be changed from time to time because underlying operator and supplier prices can change. Changes to prices for running subscriptions are governed by section 20 and, for Package Builder subscriptions, section 22.14. All prices are stated in DKK, USD and\u002For EUR and exclude VAT unless expressly stated otherwise. Prices are subject to manifest error.",[519,669,670],{},"5.1.1 NexCon.io reserves the right at all times to adjust its prices, including prices for running subscriptions, where this is reasonably necessary to reflect changes in the cost of providing the Services that are outside NexCon.io's reasonable control. Such changes include, without limitation, changes in wholesale, roaming or interconnect rates charged by telecommunications operators; changes in prices or terms imposed by other third-party suppliers; new or amended laws, regulations, taxes, levies or regulatory decisions; material currency fluctuations; and changes to the availability of networks or technologies. Price adjustments under this section 5.1.1 are notified in accordance with section 20 and, for Package Builder subscriptions, section 22.14, and the Customer's cancellation rights under those sections apply.",[519,672,673,674,677],{},"5.2 ",[618,675,676],{},"This section does not apply to subscriptions activated under section 22.6."," Under the prepaid model, the Customer pays using a payment method accepted in the NexCon.io platform, including Mastercard and Visa where available. If the Customer activates a subscription, NexCon.io may automatically deduct or charge the amount required to cover the subscription until it is cancelled. The Customer may cancel a subscription through its account at any time, but remains liable for the current calendar month and the next full calendar month. Any use exceeding the Customer's subscription, including additional data usage, is charged separately.",[519,679,680,681,683],{},"5.3 A Customer may request approval for post-payment by contacting ",[589,682,159],{"href":653},". Credit approval is at NexCon.io's discretion. Where post-payment is approved, charges are invoiced monthly in arrears and are due eight days after the invoice date unless otherwise agreed. Overdue amounts bear interest at 2% per commenced month, or such lower rate as may be required by mandatory law, from the due date until payment. NexCon.io may set or change a credit limit and may require a cash deposit or other reasonable security. If the Customer fails to pay an invoice or required security when due, NexCon.io may suspend or close the Customer's account and, where contractually connected and legally permissible, other accounts within the ONLINECITY.IO Group.",[519,685,686],{},"5.4 Invoices are issued using the billing information supplied by the Customer. The Customer must review invoices without undue delay. Any objection to an invoice must be notified to NexCon.io no later than 30 days after the invoice due date, failing which the invoice is deemed accepted except in the case of manifest error or to the extent a claim cannot lawfully be waived. As the Services are supplied exclusively on a B2B basis, the Customer has no statutory consumer right of withdrawal.",[519,688,689],{},"5.5 The Customer may choose to extend the basic functionality of NexCon.io by purchasing optional features.",[519,691,692],{},"5.5.1 Optional features may include a virtual mobile number that allows a recipient to reply directly, as well as other features shown in the platform or agreed separately.",[519,694,695],{},"5.5.2 Optional features may be charged monthly, quarterly or annually. Price changes for running optional features are governed by section 20. Where a price change materially increases the charge, the Customer may cancel the affected optional feature before the change takes effect.",[519,697,698],{},"5.6 VAT and other indirect taxes are applied in accordance with applicable law and may depend on the nature of the supply, the Customer's establishment and VAT status, the delivery destination and the location from which goods are dispatched. Where an intra-Community exemption, reverse charge or similar mechanism applies, the Customer is responsible for accounting for VAT in accordance with applicable law. The Customer must provide complete and accurate tax information and a valid VAT identification number where relevant. See also section 22.12 for Package Builder orders.",[519,700,701],{},"5.7 An account is considered inactive if, for 60 consecutive days, there have been no subscription payments and no inbound or outbound traffic or data usage through the Services. A positive prepaid balance on an inactive account may be reduced by EUR 2 \u002F DKK 15 per month as an account maintenance fee.",[532,703],{},[535,705,707],{"id":706},"_6-technical-aspects","6. Technical aspects",[519,709,710,711,714],{},"6.1 NexCon.io is a self-service platform. The countries, regions, networks and technologies supported for a particular Service are shown on ",[589,712,594],{"href":591,"rel":713},[593],", in the platform or in the applicable package information.",[519,716,717],{},"6.2 The Customer is responsible for selecting Services, subscriptions, data allowances, network technologies and geographical coverage suitable for its intended use. Additional data or upgrades may be purchased where available and are subject to additional charges. Where pooling is available and selected, data allowances may be shared across eligible SIM cards. Pooling and overage for Package Builder orders are further described in section 22.8.",[519,719,720],{},"6.3 Depending on the relevant subscription, network, operator and country, NexCon.io may support 2G, 3G, 4G and 5G, as well as NB-IoT and LTE-M. Availability and performance vary by location, device, operator and technology. No particular technology is guaranteed to remain available. See also section 22.11.3.",[519,722,723],{},"6.4 The Customer acknowledges that software and telecommunications services may contain errors, inconsistencies and interruptions. NexCon.io seeks to correct material errors as part of ongoing maintenance and development. Planned or necessary technical, maintenance and operational work may cause temporary disruption and does not in itself entitle the Customer to a price reduction, refund or damages, subject to section 16 and any separately agreed SLA.",[519,725,726],{},"6.5 The Customer is responsible for the technical prerequisites for using the Services, including device compatibility, configuration, firmware, APN settings, radio support and the Customer's own systems. Unless expressly agreed otherwise, NexCon.io is not responsible for configuring or commissioning the Customer's devices, equipment or systems.",[519,728,729],{},"6.6 Payments may be processed by one or more third-party payment service providers. NexCon.io acts as merchant for the underlying Services and does not itself provide regulated payment services unless expressly stated. Any mandatory payment-services legislation remains applicable to the extent required by law.",[532,731],{},[535,733,735],{"id":734},"_7-accessibility-and-uptime","7. Accessibility and uptime",[519,737,738],{},"7.1 The Customer accesses NexCon.io via the Internet and may, depending on the Service, monitor data consumption, purchase credit, manage subscriptions and activate or deactivate SIM cards.",[519,740,741],{},"7.2 NexCon.io targets platform availability of at least 99.9% measured per calendar quarter. This is a service target and not a contractual service level or guarantee unless expressly incorporated into a separate SLA. The target concerns the NexCon.io platform only and not mobile network coverage, connectivity or data transmission provided by telecommunications operators.",[519,743,744],{},"7.3 Planned maintenance and updates are normally performed between 00:00 and 06:00 Danish local time (CET\u002FCEST). Critical or security-related work may be performed at any time.",[519,746,747],{},"7.4 Where reasonably practicable, NexCon.io will notify the Customer in advance of material planned maintenance during normal Danish business hours.",[519,749,750],{},"7.5 Unavailability caused by circumstances outside NexCon.io's reasonable control, including force majeure events and third-party telecommunications failures, is excluded from the platform availability calculation.",[532,752],{},[535,754,756],{"id":755},"_8-security-and-limitations-of-use","8. Security and limitations of use",[519,758,759],{},"8.1 NexCon.io is responsible for implementing reasonable technical and organisational security measures for systems under its control, taking into account the nature of the Services and the risks involved.",[519,761,762],{},"8.2 The Customer is responsible for the security of its devices, systems, accounts, API credentials and tokens. Subject to section 16, NexCon.io is not liable for misuse, hacking, bot attacks, spam or similar activity directed at or originating from the Customer's devices, systems or accounts, except to the extent caused by a breach of NexCon.io's own obligations.",[519,764,765],{},"8.3 The Services must not be used for unlawful, fraudulent, abusive, harmful, harassing, threatening or otherwise prohibited purposes, including distributing malware, unauthorised spam or content that infringes third-party rights. The Customer must comply with all laws, telecommunications rules, operator policies and applicable industry requirements in each country in which the Services are used. NexCon.io is not liable for the Customer's unlawful use and may restrict or suspend Services that breach this section.",[519,767,768],{},"8.4 The Customer must reimburse NexCon.io for documented fees, fines, penalties and third-party charges imposed on NexCon.io to the extent caused by the Customer's or its users' acts or omissions. NexCon.io may also charge reasonable documented time spent investigating and handling such matters. Amounts may be invoiced or, where legally permissible, set off against amounts owed to the Customer.",[519,770,771],{},"8.5 For security, fraud prevention, abuse prevention and compliance purposes, NexCon.io may monitor technical usage patterns and investigate suspicious activity identified by NexCon.io, its affiliates, suppliers, operators, end customers or recipients, in each case in accordance with applicable law and the applicable privacy and data-processing terms.",[519,773,774],{},"8.6 Use of the Services for consumer-style peer-to-peer\u002Fperson-to-person (P2P) SMS traffic is restricted. Unless otherwise expressly agreed, the Services are intended for A2P (application-to-person), M2M (machine-to-machine) and P2A (person-to-application) communication.",[532,776],{},[535,778,780],{"id":779},"_9-personal-data","9. Personal data",[519,782,783],{},"9.1 Where NexCon.io processes personal data as an independent data controller, including for account, billing, support and business administration, the processing is described in NexCon.io's Personal Data Policy available on the website. Where NexCon.io processes personal data on behalf of the Customer as a data processor, the processing is governed by NexCon.io's applicable Data Processing Agreement (DPA), which forms part of the agreement where required. See also section 22.13.",[532,785],{},[535,787,789],{"id":788},"_10-support-and-service-goals","10. Support and service goals",[519,791,792],{},"10.1 NexCon.io monitors its Services and provides standard technical support to the Customer's designated contacts by email and chat on Danish business days from 09:00 to 15:00 Danish local time (CET\u002FCEST). Support requests are normally answered within one business day, but response times are targets and not guaranteed unless a separate SLA applies.",[519,794,795],{},"10.2 NexCon.io provides automated 24\u002F7 monitoring of relevant production infrastructure under its control.",[519,797,798,799,802],{},"10.3 NexCon.io may offer extended or tailored support and service levels under a separate agreement. The Customer may contact ",[589,800,112],{"href":801},"mailto:hi@nexcon.io"," for further information.",[519,804,805],{},"10.4 The Customer must follow NexCon.io's reasonable instructions regarding use of the Services, including instructions intended to prevent, diagnose, mitigate or work around errors or security issues.",[532,807],{},[535,809,811],{"id":810},"_11-integration","11. Integration",[519,813,814],{},"11.1 Integration assistance, including support relating to APIs, is provided only to the extent included in the Customer's subscription or separately agreed.",[519,816,817],{},"11.2 Unless otherwise agreed, the Customer is responsible for implementing and maintaining its integrations and for the accuracy, legality and security of information and instructions submitted to NexCon.io's systems.",[532,819],{},[535,821,823],{"id":822},"_12-backup-and-data","12. Backup and data",[519,825,826],{},"12.1 NexCon.io performs backups in accordance with its internal backup and disaster-recovery procedures. Backup copies may be retained for up to three months, depending on the relevant system and backup cycle. NexCon.io's backups are intended for operational recovery and do not replace the Customer's own backup or export procedures. The Customer is responsible for retaining copies of data it needs independently.",[519,828,829],{},"12.2 Where technically possible, NexCon.io may assist with restoration from an available backup. Such assistance is an additional service and may be charged separately. NexCon.io does not guarantee that a particular historical backup remains available.",[532,831],{},[535,833,835],{"id":834},"_13-communication","13. Communication",[519,837,838],{},"13.1 NexCon.io may use the email addresses registered on the Customer's account for contractual and operational communications, including service notices, security notices, invoices, payment demands and reminders. The Customer is responsible for maintaining a valid and monitored contact email address.",[532,840],{},[535,842,844],{"id":843},"_14-intellectual-property-rights-etc","14. Intellectual property rights, etc.",[519,846,847],{},"14.1 NexCon.io and its licensors retain all intellectual property rights, know-how and other rights in the NexCon.io platform, software, APIs, documentation, databases and related materials. No rights are transferred to the Customer except the limited rights of use expressly granted under the agreement.",[519,849,850],{},"14.2 Short codes, keywords, virtual numbers and similar identifiers allocated through NexCon.io remain subject to NexCon.io's and the relevant operator's rights and numbering rules. The Customer receives only a right to use them for the duration of the relevant agreement, unless otherwise agreed. Physical SIM cards purchased by the Customer become the Customer's property in accordance with the applicable delivery terms and need not be returned upon termination.",[519,852,853],{},"14.3 Where technically and legally supported, the Customer may provide or port a number that it already controls for use with NexCon.io. Rights to such number remain subject to applicable number-portability rules, operator terms and law.",[532,855],{},[535,857,859],{"id":858},"_15-termination","15. Termination",[519,861,862],{},"15.1 The Customer may terminate its NexCon.io account by written notice or through the account settings where available. Termination of the account does not shorten any subscription notice period, minimum term or payment obligation that applies under section 5, section 22 or a separate agreement.",[519,864,865],{},"15.2 NexCon.io may terminate the Customer's access to NexCon.io for convenience on 30 days' written notice. NexCon.io may terminate or suspend access with immediate effect where permitted under sections 4.6 or 15.3 or where required by law, a regulator, a telecommunications operator or a material security concern.",[519,867,868],{},"15.3 If the Customer materially breaches the agreement, including by failing to pay an amount when due, NexCon.io may require the Customer to remedy the breach within a reasonable period stated in the notice. If the breach is not remedied within that period, NexCon.io may suspend or terminate the affected account or Services. NexCon.io may act immediately where the breach is incapable of remedy, repeated, fraudulent, unlawful, creates a material security or network risk, or where immediate action is required by an operator or authority.",[519,870,871],{},"15.3.1 Following a Customer-caused suspension, NexCon.io may require payment of all overdue amounts and reasonable costs, and remedy of the relevant breach, before access is restored.",[519,873,874,875,878],{},"15.4 ",[618,876,877],{},"This section does not apply to Package Builder orders; see section 22.12.6."," Upon termination of a prepaid account, remaining prepaid amounts below DKK 800 \u002F EUR 100 are not refunded. Where the refundable amount is at least DKK 800 \u002F EUR 100, NexCon.io may deduct a handling fee of DKK 350 \u002F EUR 50. Bank or transfer fees for payment to a foreign account are borne by the Customer. This section is subject to mandatory law.",[519,880,881],{},"15.5 If NexCon.io materially breaches the agreement and fails to remedy a remediable breach within 20 business days after receiving written notice describing the breach in reasonable detail, the Customer may terminate the affected Services with immediate effect by written notice.",[532,883],{},[535,885,887],{"id":886},"_16-liability-and-limitation-of-liability","16. Liability and limitation of liability",[519,889,890],{},"16.1 The Customer is responsible for its use of NexCon.io and the Services, including its devices, systems, integrations, users, configurations and instructions.",[519,892,893],{},"16.2 The Services are supplied exclusively to business customers. No statutory consumer right of withdrawal applies.",[519,895,896],{},"16.3 To the maximum extent permitted by law, NexCon.io is not liable for indirect or consequential loss. Loss of data and costs of recreating, restoring or reinstalling data are considered indirect loss, except to the extent liability cannot lawfully be limited, including under applicable data-protection law.",[519,898,899],{},"16.4 Without limiting section 16.3, NexCon.io is not liable for loss of production, business interruption, loss of profit, revenue, anticipated savings, goodwill, opportunity or similar commercial loss, whether direct or indirect, to the maximum extent permitted by law.",[519,901,902],{},"16.5 Subject to section 16.5.1, NexCon.io's aggregate liability arising out of or in connection with the agreement, regardless of legal basis, is limited to the lower of (i) the fees paid or payable by the Customer for the affected Services during the six months immediately preceding the event giving rise to the claim, and (ii) DKK 30,000.",[519,904,905],{},"16.5.1 Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by mandatory law, including liability for fraud or wilful misconduct, or any other liability that cannot lawfully be excluded or limited. Any limitation of liability under applicable data-protection law applies only to the extent legally permissible.",[519,907,908],{},"16.6 The Customer shall indemnify NexCon.io against third-party claims, documented losses, fines and reasonable costs to the extent arising from the Customer's or its users' unlawful or unauthorised use of the Services, breach of section 8, infringement of third-party rights, or breach of applicable law, except to the extent caused by NexCon.io.",[519,910,911],{},"16.7 NexCon.io is not liable for an operator's withdrawal, suspension, reassignment or cancellation of numbers, network access, roaming or other operator-provided functionality where the event is outside NexCon.io's reasonable control. The Customer is responsible for ensuring that its use of SIM cards, data and related Services complies with the applicable terms and operator requirements. Charges already incurred are not refundable merely because a Service is suspended or terminated due to the Customer's breach.",[532,913],{},[535,915,917],{"id":916},"_17-marketing","17. Marketing",[519,919,920,921,923],{},"17.1 Unless the Customer opts out, NexCon.io may identify the Customer as a business reference in reasonable marketing materials, including by using the Customer's company name, logo and a factual description of the project or Services. NexCon.io will not knowingly use the Customer's marks in a misleading or harmful manner. The Customer may opt out at any time by emailing ",[589,922,159],{"href":653},", after which NexCon.io will discontinue new reference use within a reasonable period.",[532,925],{},[535,927,929],{"id":928},"_18-force-majeure-etc","18. Force majeure etc.",[519,931,932],{},"18.1 NexCon.io is not liable for failure or delay caused by circumstances beyond its reasonable control, including war, mobilisation, civil unrest, terrorism, natural disasters, epidemic or pandemic events, fire, flood, strike or lockout, power or internet failure, cyberattack, malware, denial-of-service attack, abnormal load, telecommunications or roaming outage, acts or omissions of operators or critical suppliers, governmental or regulatory action, sanctions, or failure of public infrastructure. NexCon.io may suspend or postpone affected performance for the duration of the event and may terminate an affected Service where continued performance is no longer reasonably practicable. Payment obligations for Services already delivered remain unaffected.",[532,934],{},[535,936,938],{"id":937},"_19-transfer","19. Transfer",[519,940,941],{},"19.1 The Customer may not assign or transfer the agreement, account or access to NexCon.io to a third party without NexCon.io's prior written consent, not to be unreasonably withheld where the transfer is part of a bona fide reorganisation and does not increase NexCon.io's risk.",[519,943,944],{},"19.2 NexCon.io may assign or transfer the agreement and associated rights and obligations in connection with a merger, reorganisation, financing, sale of business or assets, or similar transaction, subject to applicable law and data-protection obligations.",[532,946],{},[535,948,950],{"id":949},"_20-changes-to-the-terms","20. Changes to the Terms",[519,952,953],{},"20.1 NexCon.io may amend these Terms for legal, regulatory, security, technical, operational or commercial reasons. Material changes that adversely affect the Customer will normally be notified at least 30 days before taking effect. A shorter notice period may be used where reasonably necessary to comply with law or regulatory requirements, address a security risk, or reflect an operator or supplier change outside NexCon.io's reasonable control. Non-material or beneficial changes may take effect upon notice. Changes do not apply retroactively to completed one-off purchases. Continued use of the affected Services after the effective date constitutes acceptance of the amended Terms; if the Customer does not accept a material adverse change, it may terminate the affected recurring Service before the change takes effect, subject to any agreed minimum term. See section 22.14 for Package Builder subscriptions.",[532,955],{},[535,957,959],{"id":958},"_21-applicable-law-and-court-venue","21. Applicable law and court venue",[519,961,962],{},"21.1 The agreement and any non-contractual obligations arising out of or in connection with it are governed by Danish law, excluding Danish conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. The parties agree that disputes shall be brought before the Court in Odense, Denmark. NexCon.io may instead elect to bring proceedings before Copenhagen City Court or, for payment claims, interim measures or protective proceedings, before a competent court at the Customer's domicile or place of business.",[532,964],{},[535,966,968],{"id":967},"_22-online-ordering-via-the-nexconio-package-builder","22. Online ordering via the NexCon.io Package Builder",[970,971,973],"h3",{"id":972},"_221-scope-and-order-of-precedence","22.1 Scope and order of precedence",[519,975,976,977,980,981,984],{},"22.1.1 This section 22 applies to orders placed through the package configurator and online checkout on ",[589,978,594],{"href":591,"rel":979},[593]," (the ",[522,982,983],{},"\"Package Builder\"","), whether the order concerns physical SIM cards or eSIM profiles. References in this section 22 to \"SIM cards\" include eSIM profiles unless the context indicates otherwise, and provisions concerning shipping, dispatch, carriers, physical delivery and physical defects apply to physical SIM cards only; see sections 22.4.3, 22.6.1, 22.9.8 and 22.10.5 for the rules specific to eSIM. Orders placed from within the logged-in NexCon.io platform (\"the Shop\") continue to be governed by sections 1–21 without the modifications set out below.",[519,986,987],{},"22.1.2 In the event of any conflict between this section 22 and sections 1–21, this section 22 prevails in respect of Package Builder orders. All provisions of sections 1–21 not expressly modified by this section 22 continue to apply in full.",[519,989,990,991,994],{},"22.1.3 The following provisions do ",[522,992,993],{},"not"," apply to Package Builder orders: section 3.3 (activation upon ordering), section 4.4 (requirement to purchase credit before accessing the Services), section 5.1 first sentence and section 5.2 (prepaid credit model and the \"running month plus one full month\" cancellation rule), and section 15.4 (minimum refund threshold and handling fee).",[519,996,997],{},"22.1.4 The seller and contracting party for all Package Builder orders is NEXCON.IO ApS, CVR no. 40831517, VAT no. DK40831517, a company registered in Denmark.",[970,999,1001],{"id":1000},"_222-business-customers-only","22.2 Business customers only",[519,1003,1004],{},"22.2.1 The Package Builder is made available exclusively to business customers. By completing an order, the Customer confirms that it is acting in the course of its trade, business, craft or profession, and that it is not acting as a consumer.",[519,1006,1007],{},"22.2.2 The Customer must confirm its business status using the confirmation presented at checkout and provide a valid company name and, where applicable, a valid VAT identification number and other requested business information.",[519,1009,1010],{},"22.2.3 As the agreement is concluded exclusively between business parties, the Customer has no statutory consumer right of withdrawal; see also sections 5.4 and 16.2.",[519,1012,1013],{},"22.2.4 If NexCon.io reasonably determines that an order was placed by a person acting as a consumer, NexCon.io may reject or cancel the order in whole or in part and refund the affected amount paid, subject to mandatory consumer law.",[970,1015,1017],{"id":1016},"_223-quotations-and-prices","22.3 Quotations and prices",[519,1019,1020],{},"22.3.1 A configuration generated in the Package Builder, including any quotation sent by email, is an invitation to place an order and does not by itself bind NexCon.io.",[519,1022,1023],{},"22.3.2 A quotation is valid for 30 calendar days from the date of issue, unless a different period is stated in the quotation itself. Notwithstanding section 22.3.3, NexCon.io honours the prices stated in a quotation for the duration of that period, subject to sections 22.3.5 and 22.4.4. After expiry, the quotation lapses and prices are subject to recalculation.",[519,1025,1026],{},"22.3.2.1 The monthly subscription price per SIM card stated in a quotation is calculated on the basis of the total number of SIM cards ordered and on the assumption that the Customer will deploy and activate the SIM cards ordered within a reasonable period after delivery. NexCon.io relies on this assumption when offering volume-based pricing; see section 22.7.6.",[519,1028,1029],{},"22.3.2.2 The Package Builder currently offers prices and payment in EUR and DKK only; see section 22.8.7. Other currencies may be introduced at a later date.",[519,1031,1032],{},"22.3.3 Prices are based on rates charged by third-party suppliers and telecommunications operators and may be updated from time to time; see section 5.1. A price-list change does not affect an order already dispatched or a quotation that remains within its validity period under section 22.3.2.",[519,1034,1035],{},"22.3.4 All prices are quoted exclusive of VAT, exclusive of shipping and exclusive of any customs duties and import charges, unless expressly stated otherwise.",[519,1037,1038],{},"22.3.5 Prices are subject to error. NexCon.io is entitled to correct manifest pricing errors and, where an order has been placed at a manifestly erroneous price, to decline the order under section 22.4.4 and refund any amount paid.",[970,1040,1042],{"id":1041},"_224-formation-of-the-agreement","22.4 Formation of the agreement",[519,1044,1045],{},"22.4.1 By completing checkout and submitting the payment transaction, the Customer makes a binding offer to purchase the configured products and Services on these Terms. The Customer accepts these Terms by submitting payment, as stated at checkout immediately adjacent to the payment button (\"clickwrap\"). No separate signature, checkbox or written confirmation is required for the Terms to be binding, and the Customer acknowledges that these Terms were made available for review via a link at checkout before payment was submitted.",[519,1047,1048],{},"22.4.2 The automated order acknowledgement sent to the Customer by email confirms receipt of the order only. It does not constitute acceptance of the offer and does not conclude an agreement.",[519,1050,1051],{},"22.4.3 A binding agreement is concluded when NexCon.io dispatches the order. For physical SIM cards, dispatch is deemed to occur when the goods are handed over to the carrier. For eSIM profiles, dispatch is deemed to occur when NexCon.io makes the eSIM profiles available to the Customer in the Customer's NexCon.io account or sends the activation details to the email address provided at checkout, whichever occurs first.",[519,1053,1054],{},"22.4.4 Until dispatch, NexCon.io may decline the order in whole or in part on reasonable commercial, compliance or operational grounds, including stock unavailability, manifest pricing error, unsuccessful business, fraud or sanctions verification, or delivery to a destination outside section 22.9.1. Where an order is declined, NexCon.io refunds the amount paid for the declined part. Subject to mandatory law, the Customer has no further claim arising solely from the declined order.",[519,1056,1057,1058,1063],{},"22.4.5 The Terms published on ",[589,1059,1062],{"href":1060,"rel":1061},"http:\u002F\u002Fwww.nexcon.io\u002Fterms",[593],"www.nexcon.io\u002Fterms"," at the time the order is submitted apply to that order. NexCon.io records the date and time of each order, and the version of these Terms in force on that date is deemed accepted. On request, NexCon.io will confirm to the Customer which version applied to a given order.",[970,1065,1067],{"id":1066},"_225-what-is-paid-at-checkout","22.5 What is paid at checkout",[519,1069,1070],{},"22.5.1 The amount charged at checkout covers (i) the production and supply cost of the SIM cards or eSIM profiles ordered, less any volume discount shown at checkout, (ii) shipping for physical SIM cards, as stated at checkout in accordance with section 22.9.3, and (iii) VAT where applicable under section 22.12. No shipping is charged for eSIM-only orders.",[519,1072,1073],{},"22.5.2 No subscription fee, data allowance or recurring charge is included in, or payable as part of, the checkout amount. Subscriptions commence only upon activation in accordance with section 22.6.",[519,1075,1076],{},"22.5.3 As part of checkout, the Customer authorises NexCon.io's payment service provider to store or tokenise the Customer's payment credentials and authorises NexCon.io to initiate subsequent charges to that payment method for amounts falling due under the agreement, including subscription fees, overage charges and other charges payable under these Terms, in accordance with the account-credit model described in section 22.12.7. NexCon.io does not need to store the full payment-card number itself in order to make such charges. The authorisation remains in force until all SIM cards supplied to the Customer have been cancelled and all outstanding amounts have been settled, or until the Customer provides an alternative payment method accepted by NexCon.io.",[519,1078,1079],{},"22.5.4 The Customer is responsible for ensuring that the stored payment method remains valid and has sufficient funds, and for updating the payment method via the NexCon.io platform when it expires or is replaced.",[519,1081,1082],{},"22.5.5 Amounts paid at checkout for SIM cards or eSIM profiles are not refundable merely because the Customer subsequently decides not to activate or use some or all of them. Physical SIM cards remain the Customer's property under section 22.7.4. This section is subject to sections 22.2.4, 22.4.4 and 22.10 and to mandatory law.",[970,1084,1086],{"id":1085},"_226-activation-and-commencement-of-subscription","22.6 Activation and commencement of subscription",[519,1088,1089],{},"22.6.1 SIM cards supplied via the Package Builder are shipped in an inactive state. eSIM profiles are made available in an inactive state and are not activated by download or installation alone. Contrary to section 3.3, no subscription charge accrues on ordering, on shipment or on the making available of an eSIM profile.",[519,1091,1092],{},"22.6.2 A SIM card is activated when the Customer triggers activation, either by selecting \"Activate\" in the NexCon.io user interface or by making the corresponding call to the NexCon.io REST API. Activation is performed per SIM card and is the event that starts the subscription for that SIM card.",[519,1094,1095],{},"22.6.3 The subscription for a given SIM card commences on the date of its activation. The first subscription period runs from and including the date of activation to and including the last day of that calendar month.",[519,1097,1098],{},"22.6.3.1 The subscription fee for the first period is charged pro rata by calendar day. It is calculated as the monthly subscription fee multiplied by the number of calendar days in the first period, divided by the total number of calendar days in that calendar month.",[519,1100,1101],{},"22.6.3.2 The data allowance for the first period is reduced on the same pro rata basis, using the same calculation. The Customer is not entitled to the full monthly data allowance in the calendar month in which activation occurs. Data consumed in excess of the pro rated allowance is charged as overage in accordance with section 22.8.",[519,1103,1104],{},"22.6.3.3 From the first day of the calendar month following activation, the full monthly subscription fee and the full monthly data allowance apply.",[519,1106,1107],{},"22.6.3.4 An unused data allowance, whether pro rated or full, does not carry over into any subsequent period, is not refundable and has no monetary value; see section 4.5.",[519,1109,1110],{},"22.6.4 SIM cards that are never activated attract no subscription charge. NexCon.io does not activate SIM cards on the Customer's behalf and does not apply automatic activation after any period of time.",[519,1112,1113],{},"22.6.5 The Customer is solely responsible for determining when to activate each SIM card and for the charges that follow from activation, including where activation is triggered by the Customer's own systems via the REST API.",[519,1115,1116,1117,1120],{},"22.6.6 ",[522,1118,1119],{},"Account provisioning."," When an order is placed through the Package Builder, NexCon.io prepares a NexCon.io platform account for the Customer using the company and contact details supplied at checkout. When the order is dispatched under section 22.4.3, NexCon.io sends an invitation to the email address provided at checkout, through which the Customer's designated contact gains access to the account. The SIM cards or eSIM profiles ordered are made available in that account, where the Customer can activate them individually and at its own pace under section 22.6.2, manage subscriptions and cancel under section 22.7.2. Section 4 applies to the account, save for section 4.4. The Customer is responsible for accepting the invitation and for its use of the account under section 4.3. Failure to accept the invitation or to activate the SIM cards does not affect the amount paid at checkout; see section 22.5.5.",[970,1122,1124],{"id":1123},"_227-term-renewal-and-cancellation","22.7 Term, renewal and cancellation",[519,1126,1127],{},"22.7.1 Subscriptions activated under section 22.6 run per calendar month and renew automatically for a further calendar month unless cancelled in accordance with section 22.7.2.",[519,1129,1130],{},"22.7.2 The Customer may cancel a subscription at any time through its NexCon.io account. Cancellation takes effect at the end of the calendar month in which it is submitted. The Customer is charged for that calendar month and not for any subsequent month. The rule in section 5.2 requiring payment for the current month plus one additional full month does not apply to Package Builder orders. Subject to section 22.7.2.1, the final calendar month is charged in full, is not pro rated and includes the full monthly data allowance.",[519,1132,1133],{},"22.7.2.1 Where a SIM card is activated and cancelled within the same calendar month, section 22.6.3.1 governs and the Customer is charged only the pro rated fee for the days from and including the date of activation to and including the last day of that month, with the correspondingly pro rated data allowance under section 22.6.3.2. No further subscription fee falls due for any subsequent month.",[519,1135,1136],{},"22.7.3 Deactivating a SIM card without cancelling the associated subscription does not terminate the subscription and does not stop subscription charges from accruing.",[519,1138,1139],{},"22.7.4 SIM cards purchased remain the property of the Customer following cancellation; see section 14.2. They need not be returned. A cancelled SIM card can be reactivated only if NexCon.io supports reactivation and a new subscription is taken out at the price then in force.",[519,1141,1142],{},"22.7.5 Sections 15.2 and 15.3 continue to apply, such that NexCon.io may terminate the Customer's access in accordance with those provisions.",[519,1144,1145,1146,1149],{},"22.7.6 ",[522,1147,1148],{},"Deployment assumption."," The volume-based monthly subscription price per SIM card offered through the Package Builder is based on the total number of SIM cards ordered and on the expectation that the Customer will deploy and activate those SIM cards within six to twelve months after delivery. If, twelve months after delivery, a substantial proportion of the SIM cards ordered remain unactivated, NexCon.io may review the monthly subscription price applicable to the Customer's activated SIM cards so that it corresponds to the price tier for the number of SIM cards actually activated. Any such adjustment is notified in accordance with section 22.14.2 and takes effect no earlier than 30 days after notice, and the Customer may cancel the affected subscriptions under section 22.7.2 before the adjustment takes effect. An adjustment under this section does not affect the amount paid at checkout.",[970,1151,1153],{"id":1152},"_228-data-allowances-pooling-and-overage","22.8 Data allowances, pooling and overage",[519,1155,1156],{},"22.8.1 Each package includes a data allowance as specified in the configuration accepted by the Customer at checkout.",[519,1158,1159],{},"22.8.2 Data allowances for Package Builder orders are pooled. The data allowances of all activated SIM cards on the Customer's account within the same package are aggregated into a shared pool, and consumption is measured against the aggregate pool allowance rather than against any individual SIM card allowance. Where a SIM card is activated during a calendar month, the pro rated allowance calculated under section 22.6.3.2 is the amount added to the pool for that month. Where a SIM card is cancelled, its allowance is removed from the pool from the first day of the month following the effective date of cancellation.",[519,1161,1162,1163,1166],{},"22.8.3 Data consumed in excess of the applicable pool allowance is charged as overage in arrears. The overage rate per MB is the data rate per MB that applies to the Customer's package under the price list in force at the time of consumption, ",[522,1164,1165],{},"plus a surcharge of 30%",". The applicable data rate is shown in the Customer's quotation or account. Overage rates for zones outside the self-service coverage area are as stated in the price list in force from time to time.",[519,1168,1169,1170,1173],{},"22.8.3.1 Packages offered through the Package Builder are ",[522,1171,1172],{},"data-only",". SMS, voice and other non-data services are not included and are not available on Package Builder subscriptions unless expressly agreed in writing.",[519,1175,1176],{},"22.8.4 Data consumption is aggregated across the billing period and rounded to the nearest whole kB for billing purposes. For these Terms, 1 kB means 1,024 bytes and 1 MB means 1,024 kB.",[519,1178,1179],{},"22.8.5 Data consumption is measured by NexCon.io's systems using usage records supplied by the relevant telecommunications operators and roaming partners. Those records are authoritative for billing purposes except in the case of manifest error.",[519,1181,1182],{},"22.8.6 Overage charges are invoiced monthly in arrears and charged to the payment method stored under section 22.5.3.",[519,1184,1185],{},"22.8.7 Unless the Customer's quotation or checkout expressly states otherwise, EUR is the authoritative currency for prices under this section 22. DKK amounts displayed in the Package Builder are converted at the fixed internal rate of DKK 7.4604 per EUR and are indicative. If a DKK and EUR display diverge, the EUR amount prevails, except where the Customer's accepted quotation or invoice expressly fixes the price in DKK. The Package Builder currently offers EUR and DKK only; where NexCon.io later introduces additional currencies, the applicable conversion basis will be stated in the Package Builder and in the quotation.",[970,1187,1189],{"id":1188},"_229-delivery","22.9 Delivery",[519,1191,1192],{},"22.9.1 NexCon.io delivers physical SIM cards ordered through the Package Builder to addresses within the following territories only: the member states of the European Union; Norway, Iceland and Liechtenstein; the United Kingdom; Switzerland; the Faroe Islands; the Isle of Man and the Channel Islands; and the United States of America. The list of countries available at checkout is authoritative. Orders specifying a delivery address outside these territories are declined under section 22.4.4. eSIM profiles are not subject to territorial delivery restrictions but remain subject to sections 22.11 and 8.3.",[519,1194,1195],{},"22.9.2 Delivery is performed by NexCon.io's carrier. Delivery times stated at checkout, in a quotation or in an order confirmation are estimates only unless expressly stated to be binding. Section 3.3 does not apply to Package Builder orders.",[519,1197,1198],{},"22.9.3 Shipping charges are stated at checkout before the Customer submits the order, and are calculated by reference to the delivery destination.",[519,1200,1201],{},"22.9.4 Unless an agreed Incoterm provides otherwise, risk of loss of or damage to the SIM cards remains with NexCon.io until delivery at the delivery address specified by the Customer. Title passes upon delivery, subject to NexCon.io having received full payment of the checkout amount.",[519,1203,1204],{},"22.9.5 For deliveries to destinations outside the customs territory of the European Union, including the United Kingdom, Switzerland, Norway, Iceland, the Faroe Islands, the Isle of Man, the Channel Islands and the United States, delivery is DAP (Delivered at Place, Incoterms® 2020) to the address specified by the Customer, unless otherwise stated at checkout or in the quotation. The Customer is importer of record and is responsible for import clearance and all customs duties, import VAT, import taxes, brokerage fees and other import charges. These charges are not included in the checkout amount. If the Customer fails or refuses to complete import formalities or pay import charges and the shipment is returned, stored or destroyed, the Customer bears the resulting costs and NexCon.io is not required to refund the order except to the extent mandatory law requires otherwise.",[519,1206,1207,1208,1210],{},"22.9.6 The Customer must inspect the shipment promptly upon receipt. Visible damage, shortages or incorrect deliveries must be notified to ",[589,1209,159],{"href":653}," within eight calendar days after delivery. If the Customer does not notify NexCon.io within that period, the delivery is deemed accepted in respect of defects or discrepancies that were or should reasonably have been apparent on inspection, subject to section 22.10 and mandatory law.",[519,1212,1213],{},"22.9.7 The Customer is responsible for the accuracy of the delivery address entered at checkout; see section 4.3. NexCon.io is not liable for delay or non-delivery resulting from an incorrect or incomplete address and may charge the Customer for reasonable reshipment costs.",[519,1215,1216,1217,1220],{},"22.9.8 ",[522,1218,1219],{},"eSIM delivery."," eSIM profiles are not shipped physically. They are delivered by being made available in the Customer's NexCon.io account and\u002For by sending activation details (such as an activation code or QR code) to the email address provided at checkout. Sections 22.9.2 to 22.9.7 do not apply to eSIM profiles. The Customer is responsible for the accuracy of the email address provided, for keeping activation details confidential, and for ensuring that its devices support eSIM (eUICC) and the relevant profile specification. Estimated availability times for eSIM profiles stated at checkout are estimates only.",[970,1222,1224],{"id":1223},"_2210-defective-sim-cards","22.10 Defective SIM cards",[519,1226,1227],{},"22.10.1 NexCon.io warrants that physical SIM cards supplied through the Package Builder will be free from manufacturing defects for 12 months from delivery. Any claim under this warranty must be notified within that period. This contractual warranty does not apply to fraud, wilful misconduct or other matters that cannot lawfully be limited.",[519,1229,1230],{},"22.10.2 If a SIM card is confirmed to have a manufacturing defect within the warranty period, NexCon.io will, at its option, repair or replace the defective SIM card. If repair or replacement is impossible or fails within a reasonable period, the Customer may request a refund of the purchase price paid for the defective physical SIM card. Any further liability is governed by section 16.",[519,1232,1233,1234,1236],{},"22.10.3 The Customer must notify a suspected defect to ",[589,1235,159],{"href":653}," and, if requested, return the SIM card in accordance with NexCon.io's reasonable instructions so the defect can be verified. If a manufacturing defect is confirmed, NexCon.io bears reasonable return and replacement shipping costs. If no covered defect is found, the Customer bears those costs and NexCon.io may charge reasonable documented handling time.",[519,1238,1239],{},"22.10.4 This section does not cover defects or malfunctions caused by the Customer's handling, storage, installation or equipment, by physical damage, by incorrect SIM form factor selection, or by circumstances falling within section 6.5 or section 22.11.",[519,1241,1242,1243,1246,1247,1249],{},"22.10.5 ",[522,1244,1245],{},"eSIM profiles."," Sections 22.10.1 to 22.10.4 apply to physical SIM cards only. For eSIM profiles, NexCon.io warrants that a profile made available under section 22.9.8 can be downloaded and activated on a compatible eUICC-enabled device in accordance with the applicable specification. If a profile cannot be downloaded or activated for reasons attributable to NexCon.io or its suppliers, and the Customer notifies ",[589,1248,159],{"href":653}," within 12 months after the profile was made available, NexCon.io will make a replacement profile available free of charge. If replacement is impossible or fails within a reasonable period, the Customer may request a refund of the price paid for the affected profile. This does not cover failures caused by the Customer's devices, device settings, network operator restrictions on the Customer's devices, loss or disclosure of activation details, or deletion of a profile by the Customer. Any further liability is governed by section 16.",[970,1251,1253],{"id":1252},"_2211-networks-coverage-and-third-party-suppliers","22.11 Networks, coverage and third-party suppliers",[519,1255,1256],{},"22.11.1 The Services are transmitted over networks operated by third-party telecommunications operators; see section 2.2. NexCon.io does not own or control those networks.",[519,1258,1259,1260,1263],{},"22.11.2 Coverage, supported technologies, roaming access and available countries are as stated on ",[589,1261,594],{"href":591,"rel":1262},[593]," or in the applicable package information from time to time and may change due to decisions by telecommunications operators, roaming partners, regulators or other third parties. NexCon.io will provide notice of material changes where reasonably practicable.",[519,1265,1266],{},"22.11.3 References to 2G, 3G, 4G, 5G, NB-IoT and LTE-M describe technologies that may be available through particular packages, networks or countries at a given time and do not guarantee continued availability. Telecommunications operators may decommission, restrict or replace radio technologies, including legacy 2G and 3G networks. NexCon.io is not liable for consequences of such third-party technology changes where they are outside NexCon.io's reasonable control. The Customer is responsible for ensuring that its devices support appropriate technologies throughout their intended service life; see sections 6.2, 6.3 and 6.5.",[519,1268,1269],{},"22.11.4 If a telecommunications operator or other critical supplier withdraws, restricts or ceases service in a country or on a network, NexCon.io may modify, replace or withdraw the affected element of the Services. NexCon.io will notify the Customer where reasonably practicable and may offer a reasonable substitute. If the change materially affects the Customer's use and no reasonable substitute is available, the Customer may cancel the affected subscriptions in accordance with section 22.7.2. Any further liability is governed by section 16.",[519,1271,1272],{},"22.11.5 Telecommunications operators may impose restrictions on permanent roaming or continuous use in particular countries or networks. NexCon.io may restrict, suspend or terminate affected SIM cards where necessary to comply with such restrictions or an operator instruction. Section 8.4 applies to charges imposed on NexCon.io to the extent caused by the Customer's use.",[970,1274,1276],{"id":1275},"_2212-vat-invoicing-and-payment","22.12 VAT, invoicing and payment",[519,1278,1279],{},"22.12.1 VAT is applied in accordance with applicable law and section 5.6. In particular:",[1281,1282,1283,1287,1290,1293,1296],"ul",{},[1284,1285,1286],"li",{},"supplies to Customers established in Denmark are generally subject to Danish VAT unless a specific exemption applies;",[1284,1288,1289],{},"the physical SIM cards and related shipping supplied at checkout constitute a supply of goods for VAT purposes to the extent required by applicable law. Where goods are dispatched from Denmark to a VAT-registered business in another EU Member State and the legal conditions for an exempt intra-Community supply are satisfied, Danish VAT may be zero-rated and the Customer must account for the intra-Community acquisition in its Member State;",[1284,1291,1292],{},"recurring mobile connectivity, data and other telecommunications services supplied to a business Customer established in another EU Member State are generally subject to the B2B place-of-supply and reverse-charge rules, including Articles 44 and 196 of Council Directive 2006\u002F112\u002FEC, where the statutory conditions are satisfied;",[1284,1294,1295],{},"if a required VAT identification number is missing, invalid or cannot be validated, NexCon.io may charge Danish VAT or other VAT as required by applicable law; and",[1284,1297,1298],{},"supplies to Customers outside the EU are taxed in accordance with applicable VAT and indirect-tax rules. The Customer remains responsible for taxes, duties and reporting obligations imposed on it in its own jurisdiction.",[519,1300,1301],{},"22.12.2 VAT identification numbers may be validated at checkout or later by automated means. If a validation service is unavailable or returns an incorrect or incomplete result, NexCon.io may correct the VAT treatment and issue a corrected invoice or additional VAT charge where required by law. NexCon.io is not liable for tax consequences caused by inaccurate information supplied by the Customer.",[519,1303,1304],{},"22.12.3 Invoices are issued electronically using the information supplied by the Customer at checkout and in its account; see section 5.4. Where the Customer supplies a customer reference or purchase order number at checkout, NexCon.io will include that reference on the invoice where technically supported. Electronic invoicing to a valid EAN number is supported where offered by NexCon.io.",[519,1306,1307],{},"22.12.4 Invoice objections are governed by section 5.4 and must be raised no later than 30 days after the invoice due date, subject to the exceptions stated there.",[519,1309,1310],{},"22.12.5 If a charge to the Customer's stored payment method fails, NexCon.io may contact the Customer and retry the charge or request another payment method. If an amount due under the agreement remains unpaid 14 calendar days after it fell due, NexCon.io may suspend the Customer's account and the Customer's SIM cards, including by blocking data traffic, until all overdue amounts have been paid. Subscription fees continue to accrue during a suspension caused by non-payment. Any delay by NexCon.io in suspending or terminating Services does not waive its rights. NexCon.io may in addition suspend, block or terminate the Customer's account and Services in accordance with sections 4.6 and 15.3 and may charge default interest in accordance with section 5.3.",[519,1312,1313],{},"22.12.6 The minimum refund threshold and handling fee in section 15.4 do not apply to Package Builder orders. Where a refund falls due under these Terms, it is made to the payment method used for the original order.",[519,1315,1316,1317,1320],{},"22.12.7 ",[522,1318,1319],{},"Account credit and automatic top-up."," Subscription fees, overage charges and other recurring amounts payable under this section 22 are settled from a credit balance on the Customer's NexCon.io account. NexCon.io replenishes that balance by charging the payment method stored under section 22.5.3 (\"automatic top-up\") when the balance is insufficient to cover amounts falling due. Each automatic top-up is for a minimum of EUR 20 (or the DKK equivalent under section 22.8.7). NexCon.io may increase the amount of an automatic top-up so that it corresponds to the subscription fees and other charges reasonably expected to fall due on the Customer's account in the following calendar month, based on the SIM cards activated at the time of the charge. Amounts charged appear on the Customer's invoice or account statement, and usage and balance adjustments may take up to 48 hours to appear. Credit topped up under this section is subject to section 4.5 and, on termination, to section 22.12.6. The Customer may at any time add credit manually or provide an alternative payment method accepted by NexCon.io.",[970,1322,1324],{"id":1323},"_2213-personal-data","22.13 Personal data",[519,1326,1327,1328,1331],{},"22.13.1 NexCon.io acts as an independent data controller for personal data processed for ordering, account administration, billing, support, fraud prevention and similar business purposes. Such processing is described in NexCon.io's Personal Data Policy available on ",[589,1329,594],{"href":591,"rel":1330},[593],"; see section 9.1.",[519,1333,1334],{},"22.13.2 The Customer is responsible as controller or otherwise under applicable data-protection law for personal data it processes through its devices, systems and applications using the Services, including ensuring an appropriate legal basis and required information to data subjects.",[519,1336,1337],{},"22.13.3 To the extent NexCon.io processes personal data on behalf of the Customer in providing the Services, NexCon.io acts as data processor and the applicable Data Processing Agreement forms part of the agreement in accordance with Article 28 GDPR.",[970,1339,1341],{"id":1340},"_2214-changes-to-these-terms","22.14 Changes to these Terms",[519,1343,1344],{},"22.14.1 Section 20.1 applies. A change to these Terms does not apply retroactively to the one-off purchase and supply of SIM cards already dispatched under section 22.4.3.",[519,1346,1347],{},"22.14.2 For running Package Builder subscriptions, a material adverse change to these Terms or the recurring price list normally takes effect no earlier than 30 days after notice. Where reasonably necessary because of a change imposed by a telecommunications operator, regulator or other critical supplier outside NexCon.io's reasonable control, a shorter period may apply. If the Customer does not accept a material adverse change, it may cancel the affected subscription under section 22.7.2 before the change takes effect. A cancellation submitted during a notice period takes effect under the normal cancellation rule in section 22.7.2 unless NexCon.io expressly agrees otherwise.",[532,1349],{},[535,1351,299],{"id":1352},"contact",[519,1354,1355,1356,259],{},"Questions concerning these Terms may be sent to ",[589,1357,159],{"href":653},{"title":1359,"searchDepth":1360,"depth":1360,"links":1361},"",2,[1362,1363,1364,1365,1366,1367,1368,1369,1370,1371,1372,1373,1374,1375,1376,1377,1378,1379,1380,1381,1382,1383,1400],{"id":537,"depth":1360,"text":538},{"id":573,"depth":1360,"text":574},{"id":600,"depth":1360,"text":601},{"id":625,"depth":1360,"text":626},{"id":659,"depth":1360,"text":660},{"id":706,"depth":1360,"text":707},{"id":734,"depth":1360,"text":735},{"id":755,"depth":1360,"text":756},{"id":779,"depth":1360,"text":780},{"id":788,"depth":1360,"text":789},{"id":810,"depth":1360,"text":811},{"id":822,"depth":1360,"text":823},{"id":834,"depth":1360,"text":835},{"id":843,"depth":1360,"text":844},{"id":858,"depth":1360,"text":859},{"id":886,"depth":1360,"text":887},{"id":916,"depth":1360,"text":917},{"id":928,"depth":1360,"text":929},{"id":937,"depth":1360,"text":938},{"id":949,"depth":1360,"text":950},{"id":958,"depth":1360,"text":959},{"id":967,"depth":1360,"text":968,"children":1384},[1385,1387,1388,1389,1390,1391,1392,1393,1394,1395,1396,1397,1398,1399],{"id":972,"depth":1386,"text":973},3,{"id":1000,"depth":1386,"text":1001},{"id":1016,"depth":1386,"text":1017},{"id":1041,"depth":1386,"text":1042},{"id":1066,"depth":1386,"text":1067},{"id":1085,"depth":1386,"text":1086},{"id":1123,"depth":1386,"text":1124},{"id":1152,"depth":1386,"text":1153},{"id":1188,"depth":1386,"text":1189},{"id":1223,"depth":1386,"text":1224},{"id":1252,"depth":1386,"text":1253},{"id":1275,"depth":1386,"text":1276},{"id":1323,"depth":1386,"text":1324},{"id":1340,"depth":1386,"text":1341},{"id":1352,"depth":1360,"text":299},"md",{},true,"\u002Fen\u002Fterms",{"title":1406,"description":1407},"Terms & Conditions — NexCon.io","NexCon.io General Terms and Conditions (Version 2.2, effective 2 September 2026). Business customers only. Covers purchases, SIM cards, eSIM, IoT connectivity services, and the Package Builder.","en\u002Fterms","jyfpPtXlXNDbpb3IlwYkt1-yIxqYiZ6T9HhPP9osDD4",1788500177399]